We understand that plans can change. Review our flexible and transparent cancellation rules below to know your options for your moving journey.
Customers can cancel their booking by contacting our support team through call, WhatsApp, or email.
Bookings cancelled at least 24 hours before the scheduled pickup time may be eligible for free cancellation.
Cancellation charges may apply in the following situations:
Customers can request rescheduling based on slot availability.
Pacxen Packers And Movers reserves the right to cancel or reschedule bookings due to operational issues, vehicle breakdown, weather conditions, or unavoidable circumstances.
Have questions about cancelling or rescheduling your booking? Contact Pacxen Packers And Movers support.