Cancellation Policy - Pacxen Packers and Movers

At World Cargo Packers and Movers, we understand that plans may change, and you may need to cancel the services you've booked. We strive to make the cancellation process straightforward and transparent.

Cancellation Guidelines:

1. Cancellation Period:

   For a full refund, please notify us of your cancellation at least 48 hours before the scheduled commencement of the packing and moving process.

2. Notification Process:

   To initiate the cancellation process, contact our customer service team at info@pacxen.com or call our helpline at +91 90001 54699, +91 82528 84016. Provide your booking details and the reason for cancellation.

3. Refund Process:

   Upon receiving your cancellation request, we will promptly review the details and process a full refund if the cancellation is within the specified period.

4. Exceptions:

   Refunds for cancellations made within 48 hours of the scheduled service may be considered on a case-by-case basis, depending on the circumstances.

Please note that any applicable refunds will be processed using the same method of payment used for the initial transaction. The processing time for the refund may vary based on your payment provider.

We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, feel free to contact our customer service team.

Thank you for choosing Pacxen Packers and Movers!